Payment & Security
Security & Privacy
The protection of your payment information is a priority for Qyvxo.com. Payments are processed through our third-party payment service provider, Stripe, using encrypted connections (such as SSL/TLS) to help protect data during transmission.
Depending on your bank, you may be asked to complete an additional authentication step (for example, 3D Secure) to confirm your transaction. This may involve a one-time code, an app confirmation, or biometric verification, depending on your issuer’s requirements.
Accepted Methods
To provide a smooth and reliable shopping experience, we currently accept the following secure payment options:
At checkout, simply choose your preferred method and enter the required payment details. Your transaction will be processed via secure, industry-standard payment gateways.
Order Confirmation
Once your payment has been successfully completed, an order confirmation email will automatically be sent to the email address provided at checkout.
If the confirmation is not visible in your inbox within a short period of time, please also review your spam or junk folder, as automated messages can occasionally be filtered there by email providers.
If a Payment Is Declined
In the event that your credit or debit card payment cannot be processed, the order will not be completed. We are unable to reinstate an order after a decline, so a new order will need to be placed.
- Confirm that the card number, expiry date, and CVV are entered correctly.
- Ensure that the card is valid for online and international purchases, if applicable.
- Contact your bank or card provider if the issuer has declined the transaction without giving a specific reason.
- Where necessary, try an alternative card or another available payment option offered on our website.